Terms of Service and User Agreement
DealerCord™ Terms of Service and Master Subscription Agreement 1.0
Effective Date: March 2026
Company: SalesCord LLC
Product: DealerCord™
Acceptance of Terms
By accessing, purchasing, subscribing to, or using DealerCord™, you agree to be bound by these Terms of Service & User Agreement (“Agreement”). If you do not agree to these terms, you may not access or use the platform.
This Agreement applies to all dealership accounts, individual users, and authorized team members.
Description of Service
DealerCord™ is a subscription-based operational platform built using Discord® infrastructure that provides:
• Team communication channels
• Vehicle location tracking
• Issue tracking and workflow visibility
• Onboarding systems
• Training modules and quizzes
• Performance tracking and reminders
• Leadership growth nudges
• Automated notifications and alerts
DealerCord™ operates independently and is not affiliated with or endorsed by Discord Inc.
Account Registration & Responsibilities
Dealerships and individual users agree to:
• Provide accurate account information
• Maintain control over login credentials
• Restrict access to authorized employees only
• Notify SalesCord LLC of unauthorized use
Dealership account administrators are responsible for managing user access within their organization.
Subscription & Billing
DealerCord™ operates on a recurring subscription basis.
• Individual Plan: $29 per month (or applicable pricing)
• Dealership Plan: $499 per month (or applicable pricing)
Subscriptions renew automatically unless canceled prior to renewal.
Failure to maintain valid payment may result in account suspension.
Pricing & Future Modifications
SalesCord LLC reserves the right to modify subscription pricing or introduce new pricing tiers at its discretion. Any pricing changes will apply only at the time of subscription renewal or to new subscriptions unless otherwise agreed in writing.
Existing subscribers will receive reasonable notice prior to any pricing adjustments.
The introduction of new features, premium tools, or expanded functionality may result in optional upgraded plans or revised pricing structures.
DealerCord™ subscriptions are priced per physical dealership location (“rooftop”) unless otherwise specified in writing.
Each rooftop requires its own active subscription, even if multiple locations operate under the same ownership group, brand, or management entity.
Dealer groups purchasing subscriptions for multiple rooftops may receive group pricing at SalesCord LLC’s discretion. Group pricing applies only to locations explicitly listed and approved at the time of purchase.
Use of DealerCord™ across additional locations without an active subscription for each rooftop constitutes unauthorized use and may result in suspension or billing adjustment.
SalesCord LLC reserves the right to verify location usage and adjust billing if accounts exceed subscribed rooftop limits.
Refund Policy
Refunds are not guaranteed and are evaluated on a case-by-case basis. If a dealership subscribes and does not complete required agreement documentation, SalesCord LLC reserves the right to cancel access and issue a refund at its discretion.
Acceptable Use
Users may not:
• Use the platform for unlawful activity
• Share access outside their organization
• Disrupt service operations
• Reverse engineer platform tools
• Extract training materials for resale or redistribution
DealerCord™ reserves the right to suspend accounts violating acceptable use policies.
Platform Infrastructure Disclaimer
DealerCord™ operates using Discord® infrastructure. SalesCord LLC is not responsible for:
• Discord service outages
• Infrastructure downtime outside its control
• Changes made by Discord to platform features
Users acknowledge that service performance may depend in part on third-party infrastructure.
. Data & Privacy
DealerCord™ may collect operational data including:
• User activity
• Channel participation
• Training completion status
• Engagement metrics
This data is used solely for:
• Improving service performance
• Monitoring usage
• Providing management insights
DealerCord™ does not sell user data. Sensitive dealership financial or customer data should not be stored within public Discord channels.
Intellectual Property
All training materials, workflows, automation systems, branding, and proprietary processes are the intellectual property of SalesCord LLC.
Users may not reproduce, resell, duplicate, or distribute platform materials without written permission.
Limitation of Liability
DealerCord™ provides operational tools and training support. Results may vary.
SalesCord LLC shall not be liable for:
• Business losses
• Sales performance outcomes
• Operational decisions made by users
• Indirect or consequential damages
Maximum liability shall not exceed the total subscription fees paid in the preceding 30 days.
Termination
Subscriptions may be canceled at any time.
SalesCord LLC reserves the right to suspend or terminate accounts that:
• Violate terms
• Fail to maintain payment
• Misuse platform tools
Upon termination, access to training materials and systems will be revoked.
Modifications to Terms
SalesCord LLC reserves the right to modify these Terms at any time. Continued use of the platform constitutes acceptance of revised terms.
Governing Law
This Agreement shall be governed by and interpreted under the laws of the State of Idaho, United States.
Contact Information
SalesCord LLC DealerCord™
Email: support@dealercord.com
Website: https://dealercord.com
By subscribing to DealerCord™, you acknowledge that you have read, understood, and agree to these Terms of Service & User Agreement.
For Terms of Service and User Agreement questions or requests, contact:
support@dealercord.com